Start a project
Tell us the awkward version first.
The half-formed idea, the deadline that doesn't work, the budget you're not sure is enough. We'd rather hear that than a polished brief — it's a faster route to knowing whether we're the right studio.
What to include
What you’re trying to make, what’s forcing the date, and anything that has already been tried. If you know the budget range, say it — it changes what we’d recommend, and saves us both a call.
Usually replying within a day.
- Emailconnect@supportguru.uk
- Phone+91 97188 55027
- WhatsAppMessage us on WhatsApp
After you send
What happens next.
You get a reply
Usually within a day, from the person who would actually lead the work — not an auto-responder and not a sales inbox.
A short call
Thirty minutes to understand the constraint. Free, and it ends with an honest answer about whether we're the right studio — including when we aren't.
A written scope
If it's a fit, you get scope, timeline and a real number in writing before you commit to anything.
Before you write
The questions that usually come first.
It depends on scope, but we will give you a number before you commit to anything. Most engagements start with a paid discovery — a fixed fee, a week or two — which ends in a written scope and a real budget. If the budget does not work, you leave with the scope document and no obligation to continue.
A typical first ship is around six weeks. Larger builds run in two-week cycles after that, each ending in a demo of something that actually runs. You will know within the first cycle whether the timeline is holding, rather than finding out near the deadline.
The people you meet. The lead on your project is someone who builds, and they stay on it from the first call to the last deploy. There is no account manager relaying messages between you and an unseen team.
You own everything — code, assets, accounts, domains. We hand over with documentation and a walkthrough, and your team can run it without calling us. If you would rather we stayed on for maintenance or a next phase, that is a separate agreement, not something buried in the original contract.
Yes. Most of our work is remote, and we keep a few hours of overlap with your working day for calls. Timezone has not been the hard part; unclear scope has.