Marketplace Management
Selling where the buyers already are.
Amazon, eBay, Etsy and Walmart account management, plus catalogue work done at a scale manual listing cannot reach.
Tracking wired up before anything goes live
How we think about it
Amazon, eBay and the rest are search engines with a checkout attached. Winning on them is mostly operational — accurate listings, controlled stock, review velocity, and a margin model that survives fee changes and returns. We run it as a system rather than a launch, and we will tell you when a marketplace is not worth your margin.
Listings, storefront and ad spend get planned together, so the marketplace and direct channels stop competing for the same margin.
What this covers
The work, specifically.
- 01
Seller account management
Amazon Seller Central and Vendor Central, eBay, Etsy and Walmart, including account health and case handling.
- 02
Multi-region expansion
Taking a listing that works in one Amazon marketplace into the others, with translated and localised content.
- 03
B2B marketplaces
Alibaba, Faire and trade platforms where wholesale buyers actually search.
- 04
Catalogue creation
Titles, bullets, A+ content and images built for each marketplace search engine.
- 05
Marketplace ads
Sponsored placements managed against ACoS targets you agree up front.
- 06
Bulk listing automation
AI-assisted listing at volume, with human review before anything publishes.
Need Marketplace Management for something specific?
Tell us what you're trying to ship and we'll say plainly whether this is the right service for it — including when the answer is no.
How it runs
The same four steps, whatever we're building.
No account-manager relay. The lead on your project is someone who builds, and they stay on it from the first call to the last deploy.
Scope
A week of hard questions. We map what you actually need and say plainly which parts we'd cut.
Prototype
Something real in front of you early, not a document about it. Opinions get cheaper.
Build
Two-week cycles, a demo at the end of each. You see progress, not status reports.
Hand over
Documentation, a walkthrough, and the keys. Support if you want it — never as a hostage.
Questions
The things people ask before they enquire.
It depends on scope, but we will give you a number before you commit to anything. Most engagements start with a paid discovery — a fixed fee, a week or two — which ends in a written scope and a real budget. If the budget does not work, you leave with the scope document and no obligation to continue.
A typical first ship is around six weeks. Larger builds run in two-week cycles after that, each ending in a demo of something that actually runs. You will know within the first cycle whether the timeline is holding, rather than finding out near the deadline.
The people you meet. The lead on your project is someone who builds, and they stay on it from the first call to the last deploy. There is no account manager relaying messages between you and an unseen team.
You own everything — code, assets, accounts, domains. We hand over with documentation and a walkthrough, and your team can run it without calling us. If you would rather we stayed on for maintenance or a next phase, that is a separate agreement, not something buried in the original contract.
Yes. Most of our work is remote, and we keep a few hours of overlap with your working day for calls. Timezone has not been the hard part; unclear scope has.
Where it meets the others