Professional services — Support Guru

Professional services

Billable hours back from admin.

Intake, scheduling and document handling automated for firms that sell expertise by the hour: legal, accounting, consulting and recruitment.

Professional services: a workplace in this sector
Professional services

What usually goes wrong

  • Fee earners doing admin that nobody can bill for
  • New enquiries waiting days for a first response
  • The same onboarding documents assembled by hand each time
  • No view of pipeline until someone builds a spreadsheet

Recognise any of these?

Tell us which one is costing you most right now. We will say plainly whether it is worth fixing, and roughly what it takes.

Start there


Questions

The things people ask before they enquire.

It depends on scope, but we will give you a number before you commit to anything. Most engagements start with a paid discovery — a fixed fee, a week or two — which ends in a written scope and a real budget. If the budget does not work, you leave with the scope document and no obligation to continue.